Icarvisions.com
FAQ
Getting started with ICARVISIONS’s FAQ and our warranty information.
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How to check the image dark corner problem
1. When we connect the camera to MDVR side, we will find this error form AV-OUT side, Same camera connected, CH1&cCH3's video are not same as...
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How to fix IVMS web server frequent write error file
When we use the newest server, we will find the web server running very slow sometimes, there are so many logs inside the tomcat side, this make us ca...
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Server Installation Steps which with Independent package of MySQL
1. Please remember the version of MySQL.2. MySQL Installation.3. IVMS Server Installation.MySQL InstallationSelect languageS...
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How to send TTS to the MDVR
1. Config the TTS option on the web.2. Login the IVMS Client and right click the group.It will show TTS Voice.3. When finished the sett...
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How to test Motion detection alarm on the MDVR
1. Find the alarm config page, and choose Motion.2. Choose MOTION and then you can find the following config,select related channel, enable it on...
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How to add group and move device to different group via web side
1. First, use your account login the web, and choose the management to find the Device group option.2. Click Add Fleet to add new group, also yo...
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How to capture using IVMS Client
There are two method to capture.1. One is Front-Capture，you can click at three different place like following.2. Set direct capture.The differenc...
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How to test Throughput of Wi-Fi module in Shielding Box
1.Equipment：Two computers: the same configuration,CPU: PentiumDual-core E 570003.00GHz; RAM: 4GB;Gigabit Ethernet network card， M3020 manual...
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WIFI cluster deploy solution
1. For hardware requirementsIF need install 100 devices for the WIFI download task, can refer to the following recommended suggestion....
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How to extend device group of WIFI download
Like the above picture showing, on the download list, there are 2 device are doing download task, but on the web, there maybe has set dozens devices t...
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How to set offline upgrade plan at web side
1. First, you need to make sure your server version support this function, you can install the newest server version for test.2. Use your account logi...
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Structure and function about IVMS Server
System structure:Function of each service:User Server: Client-oriented service. Responsible for user login, device data forwarding, data forwardi...
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How to reduce the RAM of MongoDB
There is a phenomenon that the MongoDB using too much RAM. It will cause the Windows respond slowly and etc.Here is the way to limit the RAM of MongoD...
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How to check the Google API is working or not
When we add the Google API to server side, we also find the map still not working, also the web still can not show the location, then we need to check...
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How to check the User log from web side
1. First, use your account login the web, make sure your account have all the permissions, if it do not have the report option, please use the ne...
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How to fix the IVMS Client show SD card not exist alarm all the time
1. Use your account login the IVMS Client, then check the device status first, you will find this alarm as below.2. Click Other option, then choose Al...
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How to check if JI3 can not find SIM card
When you find the information, it means the SIM card maybe not found.Or it can be found but can’t dial because some reason.And you also can check the...
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MCU debug definition of the JH16
When need debug the MDVR, need know the debug port and MCU definition.The above is the MCU port picture.1.The MCU debug port of the JH16 is not at out...
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Surveillance camera lens angle and distance calculation
The angle of view taken by the camera is inseparable from the number of millimeters of the lens and the size of the CCD. The following table shows the...
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How to solve the issue about 'The car is not located on the map'
There is the strange phenomenon that the car is not located on the map even if you have selected the car.Kindly check the error with F12 or the b...